Ma L.
Virtual Assistant and Client Coordinator
Open to offersNew to PlatformAbout
I am a highly organized and dependable Virtual Assistant with experience supporting both remote teams and on-site operations. Throughout my career, I have worked in administrative support, client coordination, operations management, and digital account management, helping businesses stay organized and ensuring day-to-day tasks run smoothly.
As a Virtual Assistant, I managed multiple accounts, coordinated content schedules, maintained reports and spreadsheets, tracked KPIs, organized digital files, supported payroll administration, and collaborated closely with managers and team members to keep operations efficient. I am comfortable working independently, managing multiple priorities, and meeting deadlines in a fast-paced remote environment.
Prior to working remotely, I served as a Client Coordinator in the private aviation industry, where I coordinated schedules, communicated with VIP clients, handled last-minute operational changes, and worked with different departments to ensure seamless service. This experience strengthened my communication skills, problem-solving abilities, and attention to detail under pressure.
I enjoy creating organized systems, improving workflows, and taking ownership of the tasks entrusted to me. I learn new tools quickly and am proficient in Google Workspace, Microsoft Office, Google Sheets, CreatorHero, Meta Business Suite, Discord, Telegram, ChatGPT, and other productivity platforms.
If you're looking for someone who is proactive, reliable, detail-oriented, and genuinely committed to helping your business run more efficiently, I'd love to be part of your team. My goal is not just to complete tasks but to become a trusted team member who contributes to your company's long-term success.
Why hire me
Why Should You Hire Me? Reliable and proactive- I take ownership of my responsibilities and don't wait to be told what needs to be done. Highly organized- I enjoy creating organized systems, improving workflows, and ensuring nothing falls through the cracks. Experienced in both remote and on-site environments- I've learned to adapt quickly, communicate effectively, and manage multiple priorities with ease. Detail-oriented- I focus on accuracy and consistency, making sure tasks are completed correctly the first time. Independent yet collaborative- I work well with minimal supervision while maintaining clear communication with my team. Fast learner- I quickly adapt to new tools, processes, and workflows, allowing me to contribute with minimal training. Problem solver- I don't just complete tasks; I look for ways to make operations more efficient and help my clients save time. Committed to quality I genuinely care about delivering excellent work and being someone my clients can d
Experience
Client Coordinator / Account Officer
World Aviation International Services Corporation · 2024 — 2026Acted as the main contact for VIP clients, managing their schedules, requests, and operational issues. Coordinated private and commercial flight schedules, addressing itinerary changes, delays, and cancellations. Communicated critical updates to clients and internal teams while managing schedule revisions. Generated schedule utilization reports and maintained detailed operational records. Worked with cross-functional teams to ensure high-quality client service in a fast-paced environment.Digital Operations & Social Media Virtual Assistant
Orizon Marketing LLC · 2025 — 2026Oversaw several digital accounts on social media and subscription-based platforms, ensuring effective daily operations. Managed content schedules, published digital content, and upheld consistent activity across multiple platforms. Monitored KPIs and maintained performance reports utilizing CreatorHero and Google Sheets. Created tracking spreadsheets to oversee operational metrics and account performance. Assisted with lead generation, payroll tasks, and coordination of team payouts. Organized digital assets and content libraries to enhance workflow efficiency.Ground Attendant
World Aviation International Services Corporation · 2022 — 2024Provided outstanding customer service to VIP aircraft owners and passengers in the private aviation sector. Organized flight arrivals, departures, and met passenger needs to facilitate smooth ground operations. Handled client inquiries and ensured prompt resolution of service requests, adhering to high service standards. Collaborated with operational teams to deliver efficient flight support and enhance the overall client experience.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementPhilippine Women's University · — — 2023
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