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MA S. — Mid-Level Operations Manager from Philippines

MA S.

Mid-Level Operations Manager

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Shiela D. is a dedicated professional with a solid foundation in operations management, looking to transition into the virtual assistant domain. Previously, Shiela worked as an Area Manager at J.A Claw Creation Inc., where she ensured the smooth operation of multiple branches, balancing financial oversight and strategic planning to align with organizational goals. Before this, she served as an Assistant Area Head at TW Phils Corp in the amusement industry, acting as a crucial link between upper management and day-to-day operations. Her role involved overseeing locations and departments to guarantee high standards of service. Shiela also held the position of Branch Head at the same company, ensuring efficient branch operations and customer satisfaction. Her educational background in Computer Secretarial and Office Management supports her strong Microsoft Office and organizational skills. Additionally, Shiela bolsters her skill set with certifications in Critical Thinking and Leadership Excellence, as well as expertise in bookkeeping and inventory management.

Experience

  • Area Manager

    J.A CLAW CREATION INC. · 2023 — Present
    Oversee the smooth operations of multiple branches, ensuring alignment with the organization’s mission and achievement of performance targets. Combine people management, financial oversight, and strategic planning to foster growth and enhance efficiency.
  • Assistant Area Head

    TW Phils Corp · 2019 — 2023
    Act as a critical link between upper management and frontline operations. Focus on managing daily operations across various locations while adapting responsibilities to the amusement industry.
  • Branch Head

    TW Phils Corp · 2018 — 2019
    Ensure efficient branch operations by meeting financial and service targets while maintaining high standards of staff performance and customer satisfaction.

Skills & Expertise

Education

  • Computer Secretarial and Office Management
    Asian College of Science and Technology · 1997 — 1999

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