Ma J.
Mid-Level Logistics Virtual Assistant
Open to offersNew to PlatformAbout
Ma. Janice R. T. is a highly skilled Logistics Virtual Assistant with a solid foundation from 14 years in the banking sector and two years in accounting, now focusing on logistics and dispatch. Her expertise includes shipment tracking, load coordination, and providing real-time status updates, crucial in fast-paced environments. Her role as an accounting staff at Pryce Gases, Inc. involved tracking high-volume transactions across multiple regions, skills that translate directly to monitoring shipment statuses and delivery progress. At Security Bank Corporation, Janice succeeded as both Assistant Manager - Branch Channel Manager and Customer Advisor Officer, where she coordinated daily operations and ensured accurate management of customer accounts. In these roles, she improved operational efficiency and customer satisfaction by handling client communications effectively. Her training in logistics and virtual assistance further sharpens her abilities to ensure accurate operations and timely delivery within logistics teams.
Experience
Accounting Staff
Pryce Gases, Inc. · 2023 — 2025Tracked and monitored high-volume transactions through multiple banks, demonstrating real-time tracking capabilities relevant to shipment oversight. Ensured accuracy in daily sales, collections, and deposits. Conducted financial analysis within various regions, emphasizing meticulous data organization. Managed prepaid accounts involving various expenses while adhering to strict deadlines. Executed tasks needing accuracy and consistent organization.Assistant Manager - Branch Channel Manager
Security Bank Corporation · 2018 — 2019Oversaw daily operations of the branch, ensuring tasks were completed efficiently. Managed internal processes to foster an effective workflow comparable to dispatch coordination. Addressed customer inquiries and resolved issues swiftly, maintaining a high standard of service quality. Ensured adherence to operational standards and regulations. Reviewed daily transactions for accuracy and comprehensive documentation.Assistant Manager - Customer Advisor Officer
Security Bank Corporation · 2008 — 2018Handled the management of customer accounts, consistently exceeding performance targets. Engaged in client communication, providing timely updates and resolving issues efficiently. Processed account transactions and renewals with a focus on accuracy. Monitored account performance to meet established goals and deadlines. Enhanced customer satisfaction through prompt resolution of complaints while maintaining organized records.
Skills & Expertise
Education
- Bachelor of Science in Commerce - Major in Business AdministrationColegio San Agustin - Bacolod City, Philippines
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