Ma B.

Beatriz N. is a motivated professional with a solid foundation in administrative support and communication, honed through her educational and professional journey. She holds a Master of Arts in Education with a focus on Mathematics from West Visayas State University, achieved with high distinction. Her career includes roles such as Consumer Advocacy/Ops Analyst at Reed Elsevier and Retention Specialist at Ttec, where she refined her skills in customer retention and advocacy. Beatriz demonstrates proficiency in document preparation, online research, and the use of productivity tools such as Microsoft Office and Google Workspace. Additionally, she is adept in managing social media content, engaging in graphic design with tools like Canva, and collaborating through platforms such as Zoom and Slack. Her strong communication, organization, time management, and problem-solving skills make her an asset in any virtual assistant role, providing client-focused support.