Ma C.

Caroline A., based in Bohol, Philippines, is a meticulous and experienced Virtual Assistant with over 13 years of expertise in providing executive administrative support, customer service, and digital marketing coordination across both corporate and remote environments. During her tenure at companies like Doneverse Inc., IBEX Global Solutions, and Hadiqa Al-Fajr Trad. & Contract W.L.L., she demonstrated proficiency in managing executive calendars, client communications, and CRM systems. At Doneverse Inc., she excelled in handling supplier coordination and AI-powered workflows, utilizing tools such as Google Workspace and Microsoft Office for optimal productivity. Her role at IBEX further honed her skills in CRM record maintenance and chat support while exceeding KPI targets. Adept with AI productivity tools like ChatGPT and automation platforms such as Zapier, Caroline also brings to the table her capabilities in workflow optimization and project management using Trello and Notion. Her foundational education includes a Bachelor of Science in Nursing from the University of San Carlos, enhancing her logistical and administrative insight.