MA A.
Senior Human Resources and Administrative Operations Specialist
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Alexandra L. is a seasoned Human Resources Generalist and Administrative Operations Specialist based in Calamba, Laguna, Philippines, with over nine years of experience in both government and private sectors. Currently, she holds the role of Housing and Homesite Regulation Officer III at the Department of Human Settlements and Urban Development (DHSUD) in Region IV-A. Her responsibilities include managing regulatory compliance and ensuring the efficient processing of homeowners' association applications. Alexandra excels in streamlining administrative processes through the use of Microsoft Excel and Google Sheets, enhancing operational efficiency with process improvement initiatives. Her expertise includes personnel administration, records management, compliance, and stakeholder coordination. Alexandra's background also includes roles at Denso Ten Philippines Corporation and Shin-Etsu Magnetics Philippines, Inc., where she supported recruitment, onboarding, and employee relations. Pursuing a Master in Management in Public Administration, she holds a Bachelor of Science in Guidance and Counseling and certifications such as Certified Human Resource Associate.
Experience
Housing and Homesite Regulation Officer III
Department of Human Settlements and Urban Development (DHSUD) · 2020 — PresentEvaluate homeowners association registration applications for compliance with Republic Act No. 9904 and DHSUD regulatory policies, ensuring timely and accurate processing. Maintain confidential records and databases for numerous homeowners associations throughout CALABARZON. Prepare internal and external correspondence including official notices, memoranda, and certifications. Address inquiries via email, phone, and in-person assistance while adhering to government service standards. Develop automated trackers in Microsoft Excel and Google Sheets to enhance application monitoring and streamline processing. Collaborate with legal units, local government units, and regional offices to support regulatory processes. Act as the Registration Section Focal Person for Zero Backlog monitoring and database reporting. Generate operational reports for management using Excel formulas and data validation tools.Human Resources Staff
Denso Ten Philippines Corporation · 2019 — 2020Facilitate employee relations through documentation of disciplinary actions and grievance handling. Coordinate the onboarding process for newly hired employees, including orientation sessions. Prepare HR-related reports, meeting minutes, and documentation for management review. Assist in the organization of employee engagement and wellness activities. Answer employee inquiries regarding HR policies and benefits while ensuring confidentiality.Human Resources Staff
Shin-Etsu Magnetics Philippines, Inc. · 2017 — 2019Support recruitment processes, covering resume screening, interview scheduling, and applicant coordination. Facilitate the onboarding and orientation of new employees. Maintain confidential employee records and HR documentation. Prepare various HR documents, including employment contracts and performance appraisals. Track attendance, manage leave administration, and monitor workforce analytics. Assist in HR investigations and documentation of grievances and disciplinary procedures.Guidance Officer
STI College Calamba · 2016 — 2017Conduct interviews and assessments as part of student support services. Maintain confidential records and case documentation. Prepare reports and manage communication with faculty, parents, and external stakeholders. Organize administrative documentation and guidance-related programs.
Skills & Expertise
Education
- Master in Management, Major in Public AdministrationLaguna College of Business and Arts · — — 2027
- Bachelor of Science in Guidance and CounselingColegio de San Juan de Letran Calamba · — — 2016
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