Ma N.

A Shopify Virtual Assistant and Marketing Automation Specialist focused on helping ecommerce brands streamline operations, improve store performance, and build efficient backend systems.

I support busy entrepreneurs and growing teams by managing Shopify stores, optimizing product pages, and setting up automation workflows so they can focus on scaling their business instead of getting stuck in day-to-day tasks.

With experience in ecommerce operations, technical support, and enterprise environments, I bring a structured and results-driven approach to every project. I have maintained 95%+ SLA compliance, reduced process backlogs by 30%, and improved workflow efficiency through organized systems and proactive follow-ups.

Here’s how I can support your business:

Shopify Virtual Assistant

• Product listing and optimization

• Inventory and order management

• Store maintenance and backend updates

• Customer support and order tracking

• Product research and catalog organization

GoHighLevel (GHL) Marketing Automation

• Funnel setup and landing page updates

• CRM pipeline and lead management

• Email and SMS automation workflows

• Campaign setup, monitoring, and optimization

General Virtual Assistance

• Administrative and executive support

• CRM and data management

• Email and calendar management

• Research, documentation, and reporting

• Workflow organization and process improvement

I am detail-oriented, organized, and process-driven, allowing me to work efficiently in fast-paced environments while maintaining accuracy and consistency.

If you're looking for a reliable and proactive Virtual Assistant who can combine ecommerce support, automation, and system organization, I’d be glad to support your business.

📩 Open to freelance opportunities and collaborations.

Portfolio:

https://manerrizaojoy.my.canva.site/