Ma T.

Generated tax invoices and credit notes and ensured their accurate submission to clients and real estate developers. Maintained organized records of invoices and performed reconciliation with bank statements upon payment receipt. Processed payments from customers via cash, cheque, and electronic transfer, updating financial systems accordingly. Conducted monthly bank statement reconciliations by validating transactions against company records. Coordinated with clients and developers to follow up on overdue invoices, aiding in the reduction of outstanding receivables. Prepared various financial documents such as cheques and cash payment vouchers, adhering to internal procedures. Supported payroll, employee compensation, and agent commission processes while maintaining communication with developers for pending commission payments. Created sales KPIs and financial transaction summaries for management reporting, assisting in performance analysis and strategic decision-making. Aided in month-end and year-end closing tasks and internal audit preparations. Managed sales and marketing incentives from developers for closed deals. Handled daily petty cash disbursements, maintaining accurate records and regular reconciliations. Assisted with VAT return report filings and ensured compliance with AML KYC requirements through customer screening.

Prepared monthly VAT reports, including input and output sales tax documentation. Compiled weekly and monthly income and expense reports. Managed the preparation and issuance of invoices for all clients. Oversaw petty cash handling, encompassing tracking received payments and associated expenses. Updated the database daily for all incoming payments and cancellations. Addressed client inquiries, requests, and complaints through various communication channels such as email and WhatsApp. Maintained inventory records related to office supplies and equipment. Recorded daily attendance for children attending various venues. Managed comprehensive client details and records, updating the database for both new and existing registrations. Coordinated with affiliated partners regarding requests and complaints. Filed confidential company documents and handled scheduling for swimming coaches, venues, and clients. Provided assistance to the PRO in visa issuance and cancelation by supplying necessary employee data.

Generated bank reports and reconciled processed work by verifying entries and matching them with bank-generated reports. Maintained accounting ledgers through verification and posting of account transactions related to accounts payable in SAP. Verified monthly statements for vendor accounts by reconciling associated transactions in SAP. Filed documents such as invoices and receipts to maintain historical records. Recorded and verified petty cash disbursements, ensuring proper documentation. Assisted in VAT report preparation by verifying all necessary invoices. Engaged in various bank transactions, including vendor payment transfers and internal transfers within the company. Oversaw the recording of incoming member payments and outgoing company expenses. Monitored credit card transactions and statements for tracking company expenses. Prepared and distributed monthly statements of accounts to members while ensuring the confidentiality of organizational information. Developed and maintained a comprehensive filing system for employee records while assisting with payroll preparation by collecting relevant data.

Provided office support services to enhance overall office efficiency. Directed telephone and fax messages, ensuring proper communication throughout the office. Managed the receipt and delivery of mail and courier services. Organized council and committee meetings by handling necessary preparations. Maintained inventory of office supplies and responded to public inquiries. Offered secretarial support, including word processing and clerical tasks. Developed a systematic and current filing system while monitoring office supply use. Coordinated repairs and maintenance of office equipment, and addressed incoming calls to assist callers with inquiries. Supported executives and staff across multiple departments by performing various related duties as necessary.