Ma C.

Christina R. is an experienced Customer Service Representative with a Bachelor of Science in Industrial Psychology from Eulogio “Amang” Rodrigues Institute of Science and Technology. She has worked in the business process outsourcing and finance sectors in the Philippines, holding roles at Sagility Philippines, NTT DATA Philippines, and Mirof Resources Inc. At Sagility, Christina efficiently handled inbound and outbound calls, providing accurate insurance plan information and coordinating with billing for claims. Her role at NTT DATA involved supporting client inquiries, updating training promotions, cold-calling, and using Salesforce and CRM systems to report on sales activity. While at Mirof Resources Inc, she maintained databases and ensured accurate data entry using Oracle and demonstrated advanced skills in MS Excel.