Ma A.
Junior ATM Support Specialist
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About
Ma. Angelica M. P. has professional experience in the banking and technology sectors, having served as an ATM Assistant at Planbank Rural Bank of Canlubang Planters Inc. from June 2023 to May 2024, and currently works as an ATM Helpdesk at Channel Technologies Inc. since June 2024. In these roles, Angelica has provided technical assistance for automated teller machines, managed incidents, communicated with field personnel, and resolved client issues related to transactions, hardware, and software. Her responsibilities also included maintaining operating efficiency, ensuring security, and overseeing cash availability for ATMs. A graduate of Laguna State Polytechnic University, Angelica applies her strong attention to detail and critical thinking within the financial services and technology support domains.
Experience
Atm Assistant
Planbank Rural Bank ofCanlubang Planters Inc. · 2023 — 2024Handled the maintenance, monitoring, and operational efficiency of automated teller machines while ensuring security and cash availability.Atm Helpdesk
Channel Technologies Inc · 2024 — PresentMonitors automated teller machines, provides technical assistance, manages incidents, communicates with field personnel, and resolves transaction, hardware, or software issues for clients.
Skills & Expertise
Education
- TertiaryLaguna State Polytechnic University · 2019 — 2023
- SecondaryCamp Vicente Lim Integrated School · 2013 — 2019
- PrimaryLatian Elementary School · 2006 — 2013
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