Ma J.

Julie Ann S. is a dynamic professional with over four years of experience in the BPO industry, specializing in customer service, administration, and team support. As a Technical Support Representative at Concentrix CVG Philippines Inc., she excelled in mentoring new hires and supported onboarding and training initiatives. Her role required collaboration with cross-functional teams, enhancing communication and relationship-building skills while resolving issues to foster teamwork. Previously, she served as a Personal Assistant at KOMSTA NGO, where she coordinated schedules and managed communications for medical outreach programs, demonstrating her organizational and administrative capabilities. Julie Ann's experience in building client rapport has strengthened her conflict resolution abilities, making her an asset in engaging diverse clients and elevating customer satisfaction. Her aspirations in recruitment and talent acquisition highlight her commitment to driving employee success and organizational growth.