Mabeba S.

Overseeing full project life cycles, which encompasses planning, budgeting, quoting, invoicing, and administrative duties. Serving as the main contact for clients and cross-functional teams to guarantee timely project delivery. Organizing and leading project kick-offs, establishing timelines, and tracking key project milestones. Managing client portfolios, striving for client retention through the delivery of high-quality project outcomes. Conducting scrum meetings to prioritize crucial tasks, addressing bottlenecks, and promoting operational efficiency. Monitoring resource usage across various projects to ensure timely assignment and completion of work. Keeping up with industry trends to provide clients with strategic advice for maintaining a competitive advantage. Presenting design concepts to clients following their briefs to ensure effective implementation of requests. Consulting clients on product optimization strategies based on their business approach. Identifying cross-sell and up-sell opportunities to enhance revenue generation. Overseeing onboarding processes for new clients and suppliers, ensuring technical integration and documentation for operational readiness. Traveling to client locations for sign-offs, initiating meetings, and delivering necessary collateral. Assisting in the preparation and coordination of Request for Proposals (RFPs) and Service Level Agreements (SLAs) to ensure precise documentation aligned with project requirements. Upholding service consistency through quality assurance checks of reports, digital platforms, and broadcast deliverables. Collaborating with vendors and external partners to secure resources and ensure technical readiness for client projects. Conducting debriefing sessions with clients to collect feedback aimed at fostering long-term partnerships. Organizing corporate events in conjunction with partners and internal teams for effective coordination and successful execution.

Assisted in the execution of marketing campaigns and supported the management of influencer partnerships to enhance brand awareness and engagement. Coordinated with creative agencies and internal sales teams to integrate Above-the-Line (ATL) and Below-the-Line (BTL) strategies with the objectives of campaigns. Aided in the planning and realization of events, activations, and promotional campaigns, ensuring both effective coordination and adherence to brand standards. Monitored inventory levels, pricing, and performance metrics of campaigns to facilitate data-driven decision-making and reporting. Contributed to the scheduling and development of digital content across social media platforms to bolster online presence and engage audiences effectively. Conducted market research into trends, competitors, and consumer behaviors to support the creation of innovative marketing strategies and concepts.