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MaCecile D. — Senior Human Resources and Operations Specialist from Philippines

MaCecile D.

Senior Human Resources and Operations Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Ma. Cecile B. is an accomplished Human Resources and Operations Professional based in Imus, Cavite, with over a decade of experience in the logistics and telecommunications industries. She excels in recruitment and talent acquisition, employee relations, and payroll administration support, having successfully managed end-to-end HR processes at PLDT and Roadwise Logistics. At PLDT, Cecile handled recruitment activities, employee onboarding, and compliance while also supporting workforce administration. In her role as an Account Manager at Roadwise Logistics, she was pivotal in managing client accounts, coordinating projects, and fostering strong client relationships. She has also been instrumental in workforce supervision and policy development, ensuring seamless service delivery and operational efficiency. Her technical prowess includes proficiency in Microsoft Office Suite and HRIS systems, which she leverages to maintain accuracy in HR data and operational reporting. With a Bachelor of Science in Office System Management from Negros Oriental State University, Cecile stands out for her dedication to supporting business operations and employee development.

Experience

  • ADMIN/HR Specialist

    PLDT (Client Assignment) · 2024 — 2026
    Oversaw recruitment functions, employee onboarding, and exit procedures while maintaining employee records for accuracy and compliance. Provided administrative support to management and assisted in the execution of HR policies and employee programs. Handled payroll processing, documentation, and employee guidance on workplace matters.
  • Account Manager

    Roadwise Logistics · 2018 — 2023
    Managed client accounts while fostering strong business relationships and addressing customer concerns to ensure satisfaction. Coordinated project timelines and deliverables, developed strategies for account growth, and collaborated with internal teams for successful service delivery. Administered workforce operations, training, and performance evaluations, as well as monitored attendance and leave.
  • KYC Team Leader

    PayMaya Philippines · 2016 — 2017
    Acted as a subject matter expert on KYC verification processes, conducting quality assurance reviews to confirm compliance. Provided coaching and technical support to team members while managing workload distribution and productivity.
  • Marketing Assistant

    LIXIL Water Technology / ARM Resources Inc. · 2015 — 2016
    Assisted in the preparation of sales and marketing materials and organized marketing events and product presentations. Conducted market visits to support business development efforts and contributed to the analysis of projects and marketing strategies.
  • HR Coordinator

    Starboard Manpower Services Inc. · 2012 — 2013
    Handled employee records and administrative HR functions including attendance monitoring and benefits processing. Prepared payroll-related documentation and coordinated disciplinary actions, while also communicating with clients regarding workforce issues.

Skills & Expertise

Education

  • Bachelor of Science in Office System Management
    Negros Oriental State University – Bais Campus · 2000 — 2002

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