Madeline D.
Junior Administrator
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About
Madeline D. is a skilled Administrator with extensive experience at Birmingham Women's Hospital NHS Trust in Birmingham, West Midlands. Her responsibilities include maintaining inventory and placing weekly orders, taking part in the procurement of special goods using Oracle, managing departmental inboxes, and responding promptly to inquiries. Madeline is proficient in Microsoft Office and has crafted Excel spreadsheets for secure data storage. Her commitment to confidentiality is reinforced by formal training, making her a trustworthy handler of sensitive information. She has a strong record of organising important documents and taking meeting minutes professionally. Upon completing an apprenticeship between October 2021 and October 2022, she acquired core skills that bolster her administrative capabilities. Madeline's educational background includes a Customer Service Practitioner Level 2 qualification with distinction and a BTEC in Applied Science. Known for her meticulous attention to detail and effective database management, she excels in dynamic and high-pressure environments.
Experience
Administrator
Birmingham Women's Hospital NHS Trust · 2022 — 2026Managed inventory for the department, placing weekly orders for required products. Engaged in the Procurement of special goods weekly using Oracle and sourced quotes. Maintained inboxes to a high standard, responding promptly and courteously to requests. Ensured organization in the workplace to enhance efficiency. Handled confidential data responsibly and utilized Microsoft Office for data management, including creating Excel spreadsheets. Collaborated effectively with colleagues and provided assistance in challenging situations, including managing difficult phone calls. Took meeting minutes and organized important documents professionally. Completed a year-long apprenticeship gaining core skills applicable to various roles.
Skills & Expertise
Education
- GCSEs in Customer Service Practitioner Level 2 - DistinctionInstitute for Apprenticeships and Tech. Education · 2021 — 2022
- A-Levels in Applied ScienceKing Edward VI Sheldon Heath Academy – Sixth Form · 2017 — 2019
- BTEC in Applied SciencePearson · 2017 — 2019
- GCSE in English LanguageKing Edward VI Sheldon Heath Academy · 2016 — 2017
- GCSE in English LiteratureKing Edward VI Sheldon Heath Academy · 2016 — 2017
- GCSE in MathematicsKing Edward VI Sheldon Heath Academy · 2016 — 2017
- GCSE in BiologyKing Edward VI Sheldon Heath Academy · 2016 — 2017
- GCSE in ChemistryKing Edward VI Sheldon Heath Academy · 2016 — 2017
- GCSE in PhysicsKing Edward VI Sheldon Heath Academy · 2016 — 2017
- GCSE in FrenchKing Edward VI Sheldon Heath Academy · 2016 — 2017