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Madelinne — Mid-Level Administrative Virtual Assistant from Philippines

Madelinne

Mid-Level Administrative Virtual Assistant

Philippines 6+ years
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About

Madelinne M. O. is an aspiring Virtual Assistant from the Philippines with a robust 7-year background in customer service and salon operations at Hair Group Salon Inc. She excels in administrative support, utilizing skills in data entry and managing email communications to ensure efficient operations. Her expertise in tools like Google Workspace, including Docs, Sheets, and Drive, as well as Microsoft Office Suite, reflects her adaptability and reliability. Madelinne's academic background includes a Bachelor of Science in Computer Science from Rizal College of Taal and a Professional Teacher Course completed in 2023, enriching her capability in professional communication and organization. Her proficiency in tools like Canva and task management systems such as Trello and Notion further amplify her ability to coordinate and support virtual teams efficiently. She keenly seeks to leverage these skills to establish a successful remote career in virtual assistance, driven by her commitment to accuracy and effective service delivery.

Experience

  • Assistant Manager / Customer Service

    Hair Group Salon Inc.
    Supported daily salon operations and carried out various administrative tasks. Responded to customer inquiries while delivering friendly and professional service. Assisted in scheduling appointments for clients. Ensured accurate record-keeping and organized information effectively. Collaborated with team members to facilitate efficient daily operations. Addressed customer concerns and worked towards resolving issues professionally.

Skills & Expertise

Education

  • Professional Teacher Course
    Institution not specified · — — 2023
  • Bachelor of Science in Computer Science
    Rizal College of Taal · 2010 — 2014

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