Madugba B.

Beauty C. is a detail-oriented remote professional based in Enugu, Nigeria, with over three years of experience supporting clients and teams across various time zones. She excels in administrative and sales support with a proven track record of enhancing operational efficiency. As a Lead Coordinator at MyLegacy.com, she managed outreach to social media creators, maintained CRM records, and coordinated follow-ups utilizing tools such as Snov.io and Heepsy. During her tenure as a Telemarketing and Outbound Sales VA at Primatek Centre, she handled daily cold calls and achieved a remarkable 35% appointment confirmation rate along with a 90% first contact satisfaction rate. Her role as a Customer Support Specialist at Highlight Boutique further honed her skills in managing inquiries and ensuring positive customer interactions. Proficient in CRM Management, Google Workspace, and Microsoft Office Suite, Beauty is open to remote opportunities aligning with U.S. Eastern Time Zone hours.