Mae L.
Mid-Level Virtual Assistant and Administrative Professional
Open to offersNew to PlatformAbout
Mae L. is a versatile Virtual Assistant and Administrative Professional based in Eastern Visayas, Philippines, with over five years of experience spanning virtual assistance, operations coordination, property management, and administrative support. At PASAR Corporation, she excelled as a Billing Assistant where she developed step-by-step procedures that enhanced billing workflow efficiency. As an Equipment Dispatcher and Team Leader, she effectively managed teams and heavy equipment across various site areas. During her tenure as a Property Management Assistant at The Chicago Property, Mae adeptly handled tenant communication using AppFolio and RingCentral, contributing to seamless lease management and maintenance tracking. Her role as an Appointment Setter for One Health Direct and Smarlight Solar involved scheduling consultations and maintaining detailed CRM records. Mae brings a strong background in tools like AppFolio and Google Suite, harnessing her skills to deliver precise and accountable results.
Experience
Equipment Dispatcher / Team Leader
PASAR Corporation – Hesreal Contractor · 2024 — 2025Oversaw a team of heavy equipment operators and personnel during assigned shifts across various site areas. Performed regular site inspections to ensure compliance with assigned tasks and safety standards. Coordinated with area owners and site supervisors to evaluate equipment needs per shift, managing allocation and deployment of heavy machinery. Facilitated equipment transfers between areas to minimize downtime and boost site productivity. Monitored real-time equipment usage, reporting updates to management to aid decision-making. Acted as a communication link between field teams and management, sharing shift reports and equipment logs.Billing Assistant / Admin Staff
PASAR Corporation – SEAS Philippines Contractor · 2024 — 2024Supported the onboarding process for contractors and vendors by ensuring all documentation was complete and accurate. Managed data entry and maintained records for project completion and billing to enable timely and precise invoicing. Collaborated with project managers to verify billable hours and project details for documentation. Created detailed procedures that enhanced the billing workflow and improved team efficiency.Property Management Assistant
The Chicago Property · 2022 — 2023Addressed tenant inquiries, complaints, and maintenance tickets through inbound calls, ensuring timely and professional resolutions. Maintained tenant records, including contact details and payment histories within AppFolio. Assisted with lease document management and coordinated follow-ups to secure signature completion. Oversaw rent payments and uploaded property documents into AppFolio. Managed maintenance requests by creating and updating tickets in Streak CRM. Communicated with tenants via RingCentral for updates and coordination.Appointment Setter
One Health Direct · 2020 — 2022Scheduled patient appointments for consultations regarding medical equipment including orthopedic braces and Continuous Glucose Monitoring (CGM) devices. Conducted high-volume outbound calls to offer medical equipment and facilitated patient scheduling. Collected and verified patient information for pre-qualification. Maintained precise CRM records of appointments and client interactions.Appointment Setter
Smarlight Solar · 2019 — 2020Executed outbound calls to prospective clients to promote solar energy solutions and arrange consultations. Verified customer information to ensure accurate lead documentation. Maintained daily call logs and followed up with potential leads to assist in achieving conversion goals.
Skills & Expertise
Education
- BS Mechanical EngineeringVisayas State University
- Senior High School — Accountancy and Business Management (ABM)Matlang National High School