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Mae A. from Philippines

Mae A.

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mae Ann J. is a highly organized professional celebrated for her versatility and detail-oriented approach in roles spanning customer service, research, and data management. In her role as a Data Specialist at Woflow Retail Inc., Mae Ann expertly processed and verified large datasets, utilizing tools like Excel and CRM systems to optimize workflows. Her research acumen informed product descriptions and enhanced market positioning. As an ESL Teacher with both Novakid and 51Talk, she delivered interactive English lessons and tailored educational content to bolster student engagement and proficiency. Mae Ann's effective communication skills were further demonstrated as a Customer Service Representative in healthcare, where she efficiently handled inquiries and ensured data confidentiality. Holding a Bachelor’s degree with a focus on Educational Technology and various certifications, she exhibits a strong command over data analysis, validation, and problem-solving in diverse industry settings.

Experience

  • ESL Teacher

    Novakid · 2023 — 2026
    Provided engaging online English lessons for children utilizing interactive teaching approaches. Monitored student progress and adapted lesson plans as necessary while communicating with students and parents to foster a positive learning environment.
  • Data Specialist

    Woflow Retail Inc. · 2024 — 2025
    Processed and verified extensive datasets for online product listings. Researched market trends to enhance product descriptions and utilized Excel, Google Sheets, and CRM tools for data management while ensuring accuracy and optimizing workflows.
  • Expert Signer

    Silverlight Research · 2023 — 2024
    Conducted research and delivered insights for clients. Recruited and vetted industry experts for various projects while employing online tools to source contacts and track project progress.
  • ESL Teacher

    51Talk · 2022 — 2023
    Delivered virtual English classes aimed at improving student proficiency. Developed personalized lesson plans to cater to diverse learning needs and tracked student progress, adapting teaching methods accordingly while maintaining records and achieving high student ratings.
  • Missionary Technology Council

    The Church of Jesus Christ of Latter-day Saints · 2021 — 2023
    Created advertisements and engaged with individuals online, addressing their needs, while overseeing all inventory-related tasks, including monitoring.
  • Customer Service Representative (Healthcare Account)

    KMD Call Center · 2020 — 2021
    Assisted customers with inquiries related to healthcare, including benefits, coverage, and claims. Ensured confidentiality and compliance with data privacy standards while efficiently resolving customer concerns. Managed high call volumes in a fast-paced environment while maintaining professionalism.

Skills & Expertise

Education

  • Bachelor of Secondary Education, Major in English
    Goldenstate College · 2019 — 2024

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