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Mae F. — Junior Mentor from Philippines

Mae F.

Junior Mentor

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mae F. is a seasoned Mentor with over two years of experience at BYU-Pathway Worldwide, where she provided personalized guidance to more than 100 students, ensuring academic success through effective use of AI tools and technologies. Her strategic mentoring efforts maintained a 98% student satisfaction rate, emphasizing consistent communication and empathetic support. Mae effectively collaborated with program coordinators and instructors to resolve student concerns. Previously, as a Social Media Manager at Hebrews 11:1 Shop, she drove a 20% increase in website traffic through creative social media campaigns, achieving a 95% customer satisfaction rate. Her foundational experience as a full-time missionary honed her exceptional communication skills and commitment to community service, significantly increasing church attendance through relationship-building and support initiatives. Mae holds a Bachelor of Science in Medical Laboratory Science from the University of Pangasinan and is pursuing further studies in Applied Health from Brigham Young University-Idaho.

Experience

  • Mentor

    BYU Pathway Worldwide · 2025 — 2026
    Delivered individualized mentorship to over 100 students, assisting them with academic tools, registration processes, and strategies for course success. Maintained consistent communication and provided empathetic support, achieving a 98% satisfaction rate. Employed AI tools to enhance mentoring workflows and bolster student engagement and retention. Worked closely with program coordinators and instructors to address student issues, facilitating smooth transitions between academic terms.
  • Social Media Manager

    Hebrews 11:1 Shop · 2020 — 2022
    Engaged with customers effectively, resolving 95% of inquiries and concerns, which contributed to a 95% customer satisfaction rating. Launched a social media campaign that highlighted customer testimonials and behind-the-scenes content, leading to a 20% increase in website traffic and a 15% uplift in social media engagement.
  • Full-time Missionary

    The Church of Jesus Christ of Latter-Day Saints · 2019 — 2020
    Cultivated strong connections within the community by actively listening to individuals' concerns and offering significant service, resulting in increased church attendance. Organized assistance for a local family in need by coordinating efforts to provide food and clothing, reflecting a commitment to community service and unity.

Skills & Expertise

Education

  • Bachelor of Science in Applied Health
    Brigham Young University- Idaho · 2024 — 2026
  • Bachelor of Science in Medical Laboratory Science
    University of Pangasinan · 2021 — 2022

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