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Maea N. — Mid-Level Social Media Marketing Specialist from Philippines

Maea N.

Mid-Level Social Media Marketing Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maea N. is a dynamic short-form content creator and social media specialist renowned for crafting high-performing reels and TikTok videos that captivate audiences and drive engagement. Her strategic prowess in lead generation and direct outreach translates content into revenue and elevated brand connections. At PLP College University, she earned a Bachelor's Degree in Tourism & Hospitality Management, underpinning her versatile professional capability. From August 2022 to the present, Maea has managed social media strategies for various platforms such as Instagram, Facebook, and TikTok, showcasing her ability to execute cohesive brand identities and optimize content for engagement. As a freelance sales and marketing assistant, she excelled in managing CRM systems for lead organization and supporting sales through effective outreach. Additionally, her tenure at Solaire Hotel revealed her upscale guest relations expertise, while her time at a BPO as a non-voice customer support representative honed her sharp communication and problem-solving skills, ensuring client satisfaction in every interaction.

Experience

  • Freelance Sales and Marketing Assistant

    null · 2022 — 2026
    Managed social media accounts while supporting sales and marketing initiatives. Created engaging content and scheduled posts to enhance audience interaction. Contributed to lead generation and outreach efforts, which included cold calls and follow-ups to convert prospects into clients.

  • Social Media Marketing Specialist (Freelance)

    null · 2022 — 2026
    Created high-quality short-form video content, including Reels and TikTok videos, with a focus on driving engagement and conversion. Developed content strategies based on current trends and audience psychology while managing all aspects of social media operations. Executed organic lead generation strategies through direct outreach on various platforms. Enhanced brand visibility through optimized video and photo edits, supported sales through promotional content, and analyzed performance metrics for ongoing content strategy improvements. Effectively handled multiple client accounts with a strong emphasis on organization and meeting deadlines.

  • null

    Solaire Hotel & Entertainment · 2022 — 2023
    Provided personalized service and high-level support to VIP guests in a gaming environment, ensuring a premium experience. Maintained attention to detail and professionalism in assisting with gaming operations and guest requests. Built rapport with clients through excellent communication and collaborated with team members to uphold service standards and manage operational demands.

  • Content Creation/ Branding

    null · 2022 — Present
    Developed and implemented content strategies for Instagram, Facebook, and TikTok with the goal of increasing audience engagement. Designed visually appealing graphics, created short-form videos, and crafted copy aligning with the brand's voice and marketing objectives. Ensured consistent brand identity was maintained across different platforms for cohesive messaging. Used analytics tools to monitor content performance and enhance post effectiveness. Collaborated with clients to realize their vision through effective digital campaigns.

  • Leads Generation/ Sales Support

    null · 2022 — Present
    Conducted targeted outreach to potential clients through various channels, including email and social media. Managed CRM systems to organize and prioritize leads. Assisted with appointment scheduling and follow-ups with prospects to support sales campaigns. Helped onboard clients and maintained ongoing communication to ensure their satisfaction.

  • null

    Okada Manila - Entertainment City · 2021 — 2022
    Supported daily operations on the gaming floor by ensuring tables were organized and running efficiently. Assisted with basic gaming procedures to maintain a seamless flow of play and coordinated with dealers and supervisors to address operational needs. Ensured compliance with gaming regulations and addressed guest interactions professionally.

  • BPO Company - Non-Voice Customer Support Representative

    null · 2019 — 2021
    Managed customer inquiries through chat and email, providing accurate and timely responses. Resolved issues by analyzing concerns and ensuring customer satisfaction without voice interaction. Maintained strong written communication skills while handling multiple conversations and navigating internal systems to meet productivity targets. Documented customer concerns for organized records and performance monitoring.

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