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Mahmoud S. — Mid-Level Educational Supervisor & Sales Specialist from Egypt

Mahmoud S.

Mid-Level Educational Supervisor & Sales Specialist

Egypt Less than 1 year
Open to offersNew to Platform
Languages
ArabicEnglish
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About

Mahmoud S. is a dedicated professional excelling in both customer service and sales, with significant experience across various roles. Currently serving as an Educational Supervisor & Sales Specialist at 51Talk, he skillfully manages relationships by following up with students and parents, providing customized educational plans, and meeting sales targets through effective consultations. His background includes a position as a Customer Service Representative at Raya Contact Center, where he was instrumental in maintaining high customer satisfaction by offering prompt and efficient solutions. At Vodafone Business Egypt, as an Enterprise SME EU Representative, Mahmoud adeptly supported business customers and managed enterprise accounts. Further, his role as a Credit Control VF Cash Representative at BDO Esnad involved resolving payment issues while delivering exceptional customer support. Mahmoud holds a Bachelor’s Degree in Agriculture from Al-Azhar University, demonstrating his strong foundation in education and practical problem-solving abilities.

Experience

  • Educational Supervisor & Sales Specialist

    51Talk
    Engaged with students and parents to facilitate an effective learning experience. Provided educational advice and tailored learning strategies to parents. Conducted sales consultations and managed renewals while meeting sales objectives. Developed strong customer relationships to enhance satisfaction.
  • Customer Service Representative – Keta Account

    Raya Contact Center
    Addressed customer inquiries and delivered solutions efficiently. Ensured high customer satisfaction levels. Adhered to company policies and maintained quality standards.
  • Enterprise SME EU Representative

    Vodafone Business Egypt
    Assisted business clients while managing enterprise accounts. Offered solutions and fostered customer relationship management.
  • Credit Control VF Cash Representative

    BDO Esnad – Vodafone Egypt
    Oversaw customer accounts and resolved issues related to payments. Delivered professional support to customers.

Skills & Expertise

Education

  • Bachelor's Degree in Agriculture (General Division)
    Al-Azhar University – Assiut Branch · — — 2021

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