Mahnoor J.

Mahnoor J. is a Customer Support Specialist with professional experience spanning the car rental, professional training, and marketing industries in the UK, UAE, and Pakistan. At Amex Car Rental in Dubai, Mahnoor handled customer inquiries and managed support requests via email, chat, and phone, using Customer Relationship Management (CRM) systems and streamlining service processes. In her prior role as Client Engagement Coordinator at Holt Green Training Ltd, a UK-based education provider, she answered questions about training programs, scheduled and managed student appointments, and maintained CRM records to ensure high customer engagement. Earlier, as Jr. Business Developer at ArtiQube Marketing Agency, Mahnoor utilized lead generation and client relationship management to support business growth. Her background also includes teaching English, where she developed and delivered curriculum-aligned lesson plans. She is proficient in data analysis, MS Excel, MS Word, and PowerPoint.