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Maia L. — Senior Loan Documentation Specialist from Philippines

Maia L.

Senior Loan Documentation Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Maia A. is a skilled Loan Documentation Specialist II at Wells Fargo International Services LLC, where she has been contributing since October 2021. With a Bachelor of Science in Business Administration majoring in Marketing from New Era University, Maia has consistently applied her knowledge and expertise over a progressive career. Prior to her current role, she was a Health Care Specialist with Optum Global Solution, enhancing her capabilities within the healthcare sector from 2015 to 2021. Her career journey began in customer service roles at companies such as WNS, Minacs, and West Contact Solution. Proficient in MS Office, Maia combines her technical skills with a native command of Tagalog and conversational English to succeed in various business environments. Known for her strategic involvement in sectors spanning finance and healthcare, Maia applies her background to drive operational success and client satisfaction.

Experience

  • Loan Documentation Specialist II

    Wells Fargo International Services LLC · 2021 — 2026
    Handled loan documentation and ensured compliance with relevant policies.
  • Health Care Specialist

    Optum Global Solution · 2015 — 2021
    Provided support in healthcare services and assisted patients with their inquiries.
  • Customer Service Representative

    WNS · 2014 — 2015
    Assisted customers by addressing inquiries and resolving issues in a timely manner.
  • Customer Service Representative

    Minacs · 2010 — 2014
    Responded to customer requests and provided assistance across various channels.
  • Customer Service Representative

    West Contact Solution · 2009 — 2010
    Handled customer inquiries and ensured satisfaction through effective communication.
  • Customer Service Representative

    Hinduja Ltd. · 2005 — 2008
    Managed customer interactions and addressed service requests efficiently.
  • Customer Service Representative

    Air Relay Corporation · 2004 — 2005
    Provided customer support and facilitated problem-solving for client queries.

Skills & Expertise

Education

  • Bachelor of Science and Business Administration Major in Marketing
    New Era University · — — 2004
  • High School Diploma
    New Era High School · — — 2000
  • Elementary School Diploma
    New Era Elementary School · — — 1996

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