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Maidelline C. — Mid-Level Customer Service Specialist from Philippines

Maidelline C.

Mid-Level Customer Service Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maidelline Charisse S. is an experienced professional in customer service, data management, and administrative support within the fast food, business process outsourcing, and technology solutions sectors. With experience as a Lead Generation Specialist Virtual Assistant at Cognizant Technology Solutions Inc., she has a background in customer service roles at Concentrix Northgate Alabang and iQOR Cavite, where she handled technical support and client inquiries. Her tenure as a Service Crew at Jollibee Food Corp. expanded her foundation in the food service industry, followed by time as a Computer Attendant/Encoder at Antique Vocational School and as an Encoder/Bookkeeper/Data Entry Admin at Parish of Sto. Nino de Bugasong. Maidelline holds a Bachelor of Science in Secondary Education, majoring in English, from the University of Antique. She is skilled in CRM and Data Entry Management, Oracle, Salesforce, and Woocommerce, supporting business operations in high-volume environments.

Experience

  • Customer Service Representative

    iQOR Cavite · 2023 — 2026
    Engaged with customers to provide support and information regarding products and services.
  • Lead Gen Specialist Virtual Assistant

    Company not specified · 2026 — Present
    Supported lead generation efforts through administrative tasks and client engagement.
  • Customer Service Representative

    Concentrix Northgate Alabang · 2021 — 2022
    Delivered outstanding customer service, addressing inquiries and resolving issues effectively.
  • Encoder/Book Keeper/Data Entry Admin

    Parish of Sto.Nino de Bugasong · 2018 — 2020
    Handled data entry tasks, maintained financial records, and ensured accurate bookkeeping.
  • Service Crew

    Jollibee Food Corp. · 2012 — 2014
    Provided customer service and support in a fast-paced food service environment.
  • Senior Process Executive/Customer Service and Technical Rep

    Cognizant Technology Solutions Inc
    Performed customer service duties while also addressing technical inquiries and providing solutions.

Skills & Expertise

CRMData Entry SpecialistCustomer Service RepresentativeSales

Education

  • Bachelor of Science in Secondary Education Major in English
    University of Antique

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