maila C.
Junior Inventory Manager
Open to offersNew to PlatformAbout
Maila G. is a Hotel Management graduate from the Philippines with extensive experience as a Customer Service Representative and Inventory Manager in the e-commerce industry, particularly with Amazon. Her role in customer service has honed her skills in active listening, emotional intelligence, and conflict resolution, utilizing systems like CRM software and live chat platforms. As an inventory manager, she excels in data analysis, inventory forecasting, and cost optimization, demonstrating meticulous attention to detail in product listing, purchasing, and inventory management. She is proficient in Microsoft Office, Excel, and Google Workplace. Maila is a fast learner who can adapt to remote work and flexible schedules and is committed to both independent and team-oriented environments. Additionally, she has received product-specific training with Globe Telecom, enhancing her technical expertise.
Experience
Customer Service Representative
nullEngaged in active listening, exercised patience and emotional intelligence, and provided empathy while demonstrating product and service expertise. Navigated ticketing systems, utilized CRM software, and managed live chat platforms effectively while employing conflict resolution and de-escalation techniques.Inventory Manager - E-commerce (Amazon)
nullPerformed data analysis and inventory forecasting, ensured cost optimization, and maintained high attention to detail in product listing. Managed aspects such as purchasing, shipment discrepancies, reimbursements, excess inventory, and product defects, while providing customer service.
Skills & Expertise
Education
- Hotel Management graduateInstitution not specified · — — 2019
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