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MaJoanne B. — Mid-Level Customer Service Adviser from Philippines

MaJoanne B.

Mid-Level Customer Service Adviser

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Joanne B. has demonstrated her versatile expertise across various industries, notably in customer service and marketing roles. Her expansive experience includes working as a Travel Associate at IGT Solutions and an Adviser I Customer Service at Concentrix CVG Philippines Inc., where she honed her strong organizational skills. At Teleperformance, she served as a Customer Service Representative, further enhancing her proficiency in client interactions. In addition to these roles, Joanne has excelled in telesales and telemarketing positions at companies like Tranzglobal Call Center Inc. and Metrobank Card Inc. Her professional journey began as an Electronics Assembler at Erra Electronics Services, showcasing her technical skills developed from her educational background in Electronics Computer Technician from the Capellan Institute of Technology. Fluent in English and Tagalog, Joanne brings a combination of technical acumen and customer-centric skills to any organization she joins.

Experience

  • Travel Associate

    IGT Solutions · 2026 — 2026
    Engaged in travel-related tasks and managed associated responsibilities.
  • Adviser I Customer Service

    Concentrix CVG Philippines Inc. · 2017 — 2026
    Provided assistance and support to customers, resolving inquiries and issues.
  • Customer Service Representative

    Teleperformance (Ayala) · 2016 — 2016
    Handled customer interactions to address questions and deliver support.
  • Telesales Agent

    Tranzglobal Call Center Inc (Owtel) · 2015 — 2016
    Executed telesales initiatives, promoting products and services to potential customers.
  • Telemarketing Agent

    Metrobank Card Inc (Expercs Inc) · 2012 — 2015
    Conducted telemarketing activities to generate interest in credit card offerings.
  • Messenger

    Aiqon Unicorp Inc · 2011 — 2011
    Facilitated document and package deliveries to support business operations.
  • Production Operator

    Scopro Optical Co Inc. · 2002 — 2004
    Operated equipment in the production process of optical products.
  • Telesales Consultant

    Vonkehl Macken Mktg Inc. · 2001 — 2002
    Assisted in telesales efforts to promote and sell products to customers.
  • Electronics Assembler

    Erra Electronics Services · 1998 — 2000
    Participated in the assembly of electronic components during training.

Skills & Expertise

Education

  • Electronics Computer Technician
    Capellan Institute of Technology · 1998 — 2000
  • Secondary
    Sta. Maria Academy · 1993 — 1997
  • Primary
    Coralan Elementary School · 1987 — 1997

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