Malik M.

Malik M. A. is a detail-oriented IT Coordinator with extensive expertise in managing IT infrastructure and providing technical support across various domains including hospitality and education. At Equinox Resort and Marriott Hotel Makkah, he efficiently managed and troubleshot LAN/WAN networks, ensuring secure and stable connectivity essential for uninterrupted hotel operations. His responsibilities extended to overseeing CCTV and IPTV systems and providing critical support for POS systems, enhancing their stability by 25% through strategic monitoring. Malik's proactive maintenance strategies improved system uptime by 30%, and he successfully reduced technical support response times by 40%, significantly boosting user satisfaction. In previous roles across organizations like Pedo and Abbottabad University of Science and Technology, he has honed his skills in network administration and systems troubleshooting, contributing to a 95% recovery in system uptime. Malik plays a vital role in coordinating with vendors to ensure effective support and system upgrades.