Malik F.
Mid-Level Business Development Specialist
Open to offersNew to PlatformAbout
Ryan M. is a seasoned Business Development Specialist with over five years of expertise in the healthcare and IT services sectors. His extensive experience revolves around client acquisition, lead generation, and CRM utilization, essential for driving revenue in both B2B and B2C environments. Currently positioned at New Era Medical Billing Solutions in Austin, Texas, he plays a pivotal role in formulating and executing strategies to attract U.S.-based healthcare clients, particularly through promoting revenue cycle management and digital marketing services. His responsibilities include identifying potential leads, coordinating senior sales executive engagements, and maintaining accurate CRM records. Prior to this, Ryan was a Verification Officer at Infonex BPO, where he ensured compliance with U.S. regulations during client transfers for insurance campaigns. His journey began at Eracon Technologies, where he excelled in delivering professional pitches as a Customer Sales Representative. Ryan's academic background includes a Bachelor's degree in Computer Science from the Virtual University of Pakistan.
Experience
Business Development Specialist
New Era Medical Billing Solutions · 2023 — PresentDeveloped and executed strategies for business development aimed at attracting healthcare clients in medical billing, credentialing, and IT services. Engaged in B2B outreach to U.S. healthcare providers via calls, emails, and LinkedIn to promote RBS Innovators LLC’s Revenue Cycle Management (RCM), web development, and digital marketing services. Identified and qualified potential leads, organized meetings, and followed up with senior sales executives. Maintained accurate client interaction records in CRM systems and collaborated with internal teams to ensure alignment on business goals.Verification Officer
Infonex BPO · 2022 — 2023Managed inbound calls from Customer Sales Representatives (CSRs) to verify prospect requirements and eligibility for calls to licensed agents in the U.S. Recorded client information in the designated portal, ensuring data compliance with U.S. regulations. Maintained standards for various campaigns, including Medicare and Medicaid, while ensuring proper consent before call transfers. Kept thorough records of transferred calls for tracking and performance monitoring.Customer Sales Representative
Eracon Technologies (Pvt) Ltd. · 2020 — 2022Conducted 700–900 outbound calls daily using ViciDial to connect with U.S. prospects regarding insurance plans such as Medicare Part C and ACA. Delivered professional product pitches, addressed client inquiries, and ensured clarity in communication. Collected necessary information prior to transferring qualified leads to the Verification Officer and prepared daily activity and sales reports to maintain transparency.
Skills & Expertise
Education
- Bachelor's degree in Computer ScienceVirtual University of Pakistan (VU) · 2024 — 2027
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