Mama
Mid-Level Insurance Customer Relationship Specialist
Open to offersNew to PlatformAbout
Mamali P. is a knowledgeable professional in the life insurance industry with a strong focus on customer relationship management and communication. Currently employed by Tata AIA Life Insurance, Mamali is adept at developing and maintaining professional customer relationships, explaining life insurance products clearly, and supporting business development through effective client engagement. With a B.Sc. degree and extensive training in Data Science, Artificial Intelligence, and Generative AI, Mamali also holds certifications from IBM through Coursera, including in AI-powered chatbot creation and prompt engineering. Mamali has completed a Master Data Science Program through GUVI/HCL, showcasing commitment to integrating emerging technologies into business practices. Based in Anandpur, Keonjhar, Odisha, Mamali P. combines sector-specific skills with a growing proficiency in AI and data science for enhanced operational excellence and business growth.
Experience
Insurance Professional
TATA AIA Life Insurance · 2025 — PresentFoster professional relationships with customers by understanding their needs, communicating effectively, and ensuring timely follow-up. Clearly articulate life insurance products, their features, and the associated benefits in an accessible manner while maintaining a service-focused demeanor. Participate in business development and customer retention initiatives through consistent client engagement and collaboration with team members. Manage customer interactions diligently, adhering to scheduled activities and pursuing a target-oriented mindset. Build customer trust via ongoing communication, active listening, and a professional approach to addressing common inquiries.Intern
Pledge A Smile FoundationContributed to fundraising efforts, awareness campaigns, and community engagement activities while engaging with a diverse range of individuals. Supported social marketing, coordinated project initiatives, and contributed to execution tasks, enhancing communication and teamwork capabilities along with public interaction skills.
Skills & Expertise
Education
- Bachelor of ScienceL.N. Degree College, Pipilia, Odisha · — — 2024
- Higher Secondary (+2 Science)Jhadeswar High School, Tolkani, Odisha · — — 2021
- MatriculationR.B. High School, Sadang, Keonjhar, Odisha · — — 2019
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