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Mamosa M. from Lesotho

Mamosa M.

Lesotho No experience yet
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Languages
English
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About

Mamosa M. is a knowledgeable HR and Administration professional holding a Diploma in Human Resource Management and Organisational Development from the Institute of Development Management. With extensive experience in HR administration, office management, and customer service, she has demonstrated her capabilities in fast-paced environments. Her proficiencies include employee record management, onboarding processes, and payroll administration. She has effectively managed switchboard operations and front desk duties, ensuring a seamless interface between staff and clients. Her role as an Administrative Intern at Gateway and L.A.T.S Restaurant included coordinating interviews, managing office consumables, and supporting recruitment administration. Mamosa also gained valuable skills as a Sales Assistant at Econo Foods Lesotho, where she delivered outstanding customer service and meticulously handled transactions. Proficient in Microsoft Office, including Word, Excel, and Teams, she is immediately available and open to roles such as HR Assistant, HR Administrator, or Office Administrator in Gauteng.

Experience

  • Administrative Intern

    Gateway and L.A.T.S Restaurant · 2024 — 2024
    Provided support for HR administration tasks, including the preparation of onboarding paperwork and managing employee records. Functioned as the first point of contact for staff and clients at the reception area while overseeing switchboard operations. Captured payroll data by compiling timesheets, leave records, and information of new employees. Facilitated interview coordination, prepared meeting rooms, and accurately documented minutes for HR and management meetings. Ensured confidentiality of employee files and compliance with company policies and POPIA. Managed office supplies and liaised with suppliers to maintain efficient daily operations. Assisted in recruitment by posting job advertisements, scheduling interviews, and performing reference checks.
  • Sales Assistant/Customer

    Econo Foods Lesotho · 2020 — 2023
    Delivered exceptional customer service by addressing and resolving queries according to Treating Customers Fairly (TCF) principles. Managed a high volume of interactions both over the phone and in person on a daily basis. Handled financial transactions while ensuring accuracy of client records and data capturing. Collaborated with team members to achieve operational targets.

Skills & Expertise

Education

  • Diploma in Human Resource Management and Organisational Development
    Institute Of Development Management · — — 2024
  • Matric / Grade12
    Bonhomme Commercial High School · — — 2012

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