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Mandisha S. from South Africa

Mandisha S.

South Africa 6+ years
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About

Mandisha S. is a highly experienced professional based in Ferndale, Johannesburg, with a robust background in administration and management, especially within financial and medical sectors. As an Administrator at JB Financial Services since January 2026, she ensures efficient information management, client interactions, and compliance. Her prior role as an administrative assistant for Dr. M.A. Ahmed provided her with substantial knowledge in client communication, diary management, and credit control. From 2008 to 2020, she served as an Executive Assistant and Field Manager in the Sheriff’s Office, supervising deputy sheriffs and handling legal administrative processes. Her earlier positions include Office Manager for a medical practitioner and Executive Personal Assistant in the Department of Transport, where she managed extensive communication, budgetary controls, and event organization. In all positions, Mandisha employs strong skills in budget management, event planning, and data capture, demonstrating a profound ability to manage high-pressure tasks effectively.

Experience

  • Administrator

    JB Financial Services · 2026 — Present
    Responsible for preparing, organizing, and storing information in both paper and digital formats. Handled queries via phone and email, welcomed visitors at reception, and compiled files for clients. Managed diaries, scheduled meetings, and coordinated booking of rooms while dealing with insurance matters and liaising with clients. Engaged in credit control processes, arranging documents for debt orders, and addressing medical requirements with hospitals and doctors.
  • Administration Assistant / Secretary

    Dr. M.A. Ahmed (Paediatrician) · 2023 — 2025
    Managed client communications through telephone, took messages, and addressed queries. Oversaw the doctor’s diary and handled invoicing, credit control, and petty cash. Ordered stationery, contacted clients, hospitals, labs, and accounts departments, received payments, and managed debt collection for hospital accounts.
  • Virtual Executive Personal Assistant

    DARICO Financial Solutions (Pty) Ltd · 2020 — 2021
    Handled client interactions through telephone, managed the director's diary, and took messages. Engaged in socializing with clients, recorded minutes during workshops and meetings, and conducted various administrative tasks including photocopying, filing, and scanning. Managed office inventory, coordinated meetings, and handled external communications.
  • Executive Assistant / Field Manager / Debt Collector

    High Court & Sheriff Howick/Impendle · 2008 — 2020
    Supervised Deputy Sheriffs and conducted training on court procedures. Managed case files and sensitive information, ensured accuracy in high-volume data entry, and maintained effective file management. Oversaw client interactions, set up virtual meetings, and handled court document processing, including typing affidavits and summons.
  • Office Manager / Practice Manager

    Dr. O. P. M. Singh (Medical Practitioner) · 2004 — 2007
    Managed client communications and addressed queries while overseeing staff and handling debt collection. Coordinated travel arrangements for seminars, managed medical aid queries, and prepared financial reports. Organized meetings, prepared presentations, and ensured compliance with administrative processes.
  • Data Capturer

    Department of Justice · 2003 — 2004
    Responsible for data capturing and balancing accounts for the Guardian’s Fund.
  • Executive Personal Assistant to Director

    Department of Transport · 1999 — 2002
    Managed switchboard operations, handled client communications, and controlled the director's diary. Organized meetings, took minutes at various events, and performed budgeting tasks. Engaged in administrative duties including filing, travel arrangements, and event organization. Supervised reception and admin staff for improved customer service.
  • Personal Assistant

    J Budree & Associates · 1997 — 1999
    Managed switchboard functions, client interactions, and diary control. Scheduled meetings and appointments, handled various administrative tasks such as photocopying and filing, and coordinated revenue stamp purchases. Conducted debt collection and prepared legal documentation.

Skills & Expertise

Education

  • Matric
    RAISETHORPE SECONDARY SCHOOL · 1996 — Present