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Manuel L. — Mid-Level Virtual Assistant & Administrative Support Specialist from Chile

Manuel L.

Mid-Level Virtual Assistant & Administrative Support Specialist

Chile Less than 1 year
Open to offersNew to Platform
Languages
Spanish
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About

Manuel L. is a skilled Virtual Assistant specializing in Appointment Setting and Data Entry, operating remotely from Santiago, Chile. With extensive experience in operations and administrative support, Manuel has honed his skills in managing and updating CRM systems, ensuring impeccable data records, and maintaining effective process documentation. During his tenure at APL Logistics, he supported clients like Newell Brand and Clorox Chile by coordinating logistics operations, performing data validation, and optimizing documentation processes. His proficiency in Advanced Excel and use of Google Workspace tools enhances his ability to deliver measurable improvements in data accuracy and operational efficiency. Manuel's structured approach, leveraging SOPs and checklists, consistently yields high accuracy rates and efficient administration. His education in Logistics Management from DUOC UC and ongoing training in virtual assistance bolsters his capability to enhance daily operations seamlessly.

Experience

  • Operations & Administrative Support (Inventory/Data/Documentation)

    APL Logistics (client Newell Brand) · 2014 — 2025
    Managed operational information including data entry, record updates, document control, and reporting to ensure reliable data. Coordinated with internal departments to follow up on tasks, set priorities, resolve issues, and maintain clear communication. Conducted audits and validation of data to identify inconsistencies, standardize processes, and improve quality. Utilized ERP/WMS and Excel for reporting and process control.
  • Administrative Support – Reverse Logistics & Customer Documentation

    APL Logistics (client Clorox Chile) · 2003 — 2014
    Provided administrative and documentation support for returns through recording, control, review, and case follow-up. Coordinated with stakeholders to expedite request resolutions and meet defined deadlines. Organized and tracked information for audits and internal control.

Skills & Expertise

Education

  • Technical Degree in Logistics Management
    DUOC UC · 2014 — 2017

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