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Marbon C. — Mid-Level Social Media Manager from Philippines

Marbon C.

Mid-Level Social Media Manager

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Marbon U. is a versatile professional with extensive experience in customer service, administrative support, and digital marketing. He has effectively managed social media content, ensuring consistent brand presence and engaging community interactions as a Social Media Manager and Virtual Assistant at iCode Academy. Marbon's role as an ESL Teacher/HR Personnel at 51 Talk involved maintaining HR compliance and managing essential documentation. At Virtus, on an AT&T account, he provided exceptional customer support across various channels, enhancing customer satisfaction. Additionally, Marbon led online language programs as the Head English Online Teacher at BRL, coordinating schedules and teaching assignments to optimize program delivery. With a Certificate of TESOL & TEYL from STI College, he is well-equipped to teach English to young learners and speakers of other languages, further broadening his professional expertise.

Experience

  • Virtual Assistant

    iCode Academy · 2024 — 2025
    Created, planned, and scheduled engaging content for social media platforms to ensure a consistent brand presence. Engaged with the audience by monitoring interactions and responding to comments and messages. Assisted with administrative tasks including data entry and report preparation.

  • ESL Teacher/HR Personnel

    51 Talk · 2023 — 2024
    Supported the preparation and timely submission of HR reports and documentation, ensuring they met company policies and regulations. Organized and maintained HR records, such as employee files and contracts, to ensure accuracy.

  • Social Media Manager

    Freelance · 2024 — Present
    Planned, created, and scheduled social media content to maintain an on-brand online presence. Monitored audience engagement and performance, responding to comments and messages to foster a vibrant community. Supported day-to-day social media tasks and report preparation.

  • CSR

    Virtus (AT&T Account) · 2021 — 2022
    Offered professional assistance to customer inquiries through various channels, including phone, email, chat, and social media, to maintain a positive and efficient customer experience.

  • Head English Online Teacher (ESL)

    BRL · 2020 — 2021
    Managed the daily operations of the online Chinese language program, which included coordinating class schedules, managing student enrollment, and assigning teachers to ensure effective program delivery.

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