Marcela P.
Junior Human Resources Assistant
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Marcela P. es Tecnóloga en Gestión del Talento Humano en espera de grado, con experiencia laboral en recursos humanos, cobranzas jurídicas y atención al cliente en sectores como servicios jurídicos, retail y gestión administrativa en Bogotá, Colombia. Ha trabajado como Asesora Jurídica en CITISUMAABOGADOS, realizando análisis de documentación, gestión y estrategia de cobranzas, elaboración de reportes y mediación con deudores, así como registro y seguimiento de procesos legales. En ISIMO, se desempeñó como asistente de tienda, atendiendo clientes, manejando la caja registradora, organizando mercancía y controlando inventarios. Como Practicante de Gestión del Talento Humano en BESEDO, apoyó procesos de reclutamiento y selección, actualización de bases de datos, programas de bienestar laboral y actividades internas. Entre sus hard skills demostradas destacan el manejo de Excel con macros, gestión de documentación, y desarrollo de soluciones automatizadas para la administración de datos en talento humano.
Experience
Practicante de Gestión del Talento Humano
BESEDO · 2025 — 2026Executed administrative processes related to personnel, including enrollments in the social security system and management of absences. Provided comprehensive support in recruitment and selection processes, which involved reviewing and pre-screening resumes and organizing candidate information in databases. Managed and updated documentation and databases within the Talent Management area, ensuring proper registration and control of candidate and employee information. Assisted in implementing employee wellness programs, organizing active breaks, designing informational materials, and promoting mental health campaigns. Took part in organizing training sessions, workshops, and internal activities to enhance skills and strengthen teamwork within the organization. Supported disciplinary processes by tracking and managing workplace situations according to procedural guidelines.Asesora Jurídica
CITISUMAABOGADOS · 2025 — 2025Conducted analysis of documentation and contracts to formulate strategies for debt collection. Managed legal debt collection processes and communicated with debtors to negotiate payments. Prepared and dispatched payment requests, pre-lawsuits, and payment agreements. Facilitated mediation between the company and debtors for the regularization of obligations. Recorded and tracked collection efforts within the system, and generated reports on debt recovery and compliance with legal processes.Asistente de tienda
ISIMO · 2025 — 2025Provided customer service and guidance, clearly communicating product information, pricing, and promotions. Handled the cash register, processed payments through various methods, and conducted cash audits. Received, verified, and organized goods in the warehouse and sales area. Managed inventory by ensuring product availability and conducted regular inventory rotations.
Skills & Expertise
Education
- Tecnólogo en Gestión del Talento Humano (2024 en espera de grado)Sena - Centro de Gestión Administrativa · — — 2024
- Bachiller AcadémicoLiceo psicopedagógico El Carmelo · 2015 — 2019
- Tecnico en Recursos HumanosCorporación Técnica Empresarial para el Trabajo · 2018 — 2019
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