Marcela S.
Mid-Level Bilingual Administrative Assistant
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Marcela S., based in Pehuajó, Buenos Aires, Argentina, is a seasoned Remote Administrative Assistant and Bilingual Interpreter (EN/ES) with extensive experience across diverse sectors including healthcare, insurance, and emergency services. With proficiency in both English and Spanish, she excels in cross-cultural communication and customer satisfaction, leveraging her skills in CRM systems, calendar management, and project coordination. Marcela's career has seen her translate and proofread documents for technology, healthcare, tourism, and business industries, where she consistently delivers projects on time. Her experience as an English Teacher has endowed her with notable communication and organizational skills, further complemented by her tenure as an HR Assistant at Hy Cite Corporation, where she managed employee records and supported recruitment processes. Her earlier role as a Bilingual Customer Care Representative highlights her capability in managing orders, resolving complaints, and coordinating logistics efficiently, maintaining high standards of confidentiality regarding sensitive information.
Experience
Bilingual Interpreter (EN/ES)
GLS Argentina (O.P.I.) · 2023 — 2024Provided real-time remote interpretation via phone and video for Spanish-speaking users and English-speaking professionals, supporting sectors such as healthcare, insurance, utilities, and emergency services, while maintaining a high level of accuracy and confidentiality.English Teacher
Colegio Río de la Plata, Colegio Bialik Devoto, Sworn College · 2009 — 2023Planned and delivered lessons in Language, Literature, and Speaking, tracked student progress, and provided performance reports, which enhanced communication and organizational abilities.Freelance Translator
Self-employed · 2008 — PresentTranslated and proofread documents in various industries including technology, healthcare, tourism, and business, managing projects on an independent basis to ensure timely delivery while communicating directly with international clients.HR Assistant
Hy Cite Corporation · 2007 — 2008Managed employee records and attendance, coordinated recruitment processes including CV screening and interviews, maintained databases, updated employee information, and supported payroll processes and reporting.Customer Care Representative (Bilingual)
Teletech · 2006 — 2008Delivered customer support for U.S. and Canadian markets through calls and back-office tasks, managed orders and customer data updates, resolved complaints, processed refunds, and ensured effective communication with logistics teams to maintain high levels of customer satisfaction.
Skills & Expertise
Education
- Higher Education Teaching Degree in EnglishInstituto Daguerre · 2017 — 2022
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