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Marcus A. — Junior BPO Team Leader from Philippines

Marcus A.

Junior BPO Team Leader

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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Portfolios

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About

Not specified

Experience

  • Logo Maker – Print on Demand

    Eternal Bond by MJ Ventures · 2024 — Present
    Designed distinctive logo concepts that met client branding goals. Collaborated with clients to refine design ideas and ensure satisfaction. Utilized industry-standard software for the creation of high-quality graphics. Developed brand identity packages to enhance visibility.
  • Owner

    Macrizzas Autoshop · 2021 — Present
    Managed daily operations to ensure efficient workflow and supervised team performance while providing training. Implemented inventory systems aimed at reducing costs. Strengthened customer relations with retention strategies and engaged in buying and selling used cars.
  • NDT Inspector

    Rockwood Service Corp · 2017 — 2020
    Conducted ultrasonic and radiographic testing, generating detailed compliance reports. Collaborated with engineers to address quality issues and trained junior inspectors.
  • NDT Technician I

    Hudson Manpower · 2015 — 2017
    Executed multiple NDT testing methods and interpreted inspection results to ensure compliance. Assisted engineering teams and provided mentorship to junior technicians.
  • Sales Team Leader

    Marketing Solutions International · 2012 — 2014
    Guided the team to achieve quarterly sales targets and developed training programs. Analyzed market trends to refine strategies and coordinated with marketing teams.
  • Recruitment Officer

    BPO Global Access · 2010 — 2012
    Sourced and screened candidates while managing interview scheduling and hiring logistics. Maintained applicant tracking systems and represented the company at job fairs.
  • Sales Coach / Assistant Team Leader

    One Contact Center · 2008 — 2010
    Monitored KPIs and sales targets, training and coaching team members to improve sales performance strategies. Managed workflow and pipelines.
  • Sales Representative

    Pacific-Hub · 2007 — 2008
    Generated leads and closed sales while managing the full sales cycle. Established strong client relationships and delivered presentations, negotiating contracts.

Skills & Expertise

Education

  • Bachelor of Science: Civil Engineering
    Adamson University – Manila · 2003 — 2007
  • Bachelor of Science: Major in Philosophy
    Adamson University – Manila · 2002 — 2003

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