Marevi P.
Mid-Level Operations Supervisor - Patient Services
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Marevi P. is an accomplished Operation Supervisor in Patient Services at Conifer Global Business Centre in Taguig, Metro Manila. Since July 2023, she has excelled in performance optimization and management, elevating team quality from 66% to 98% through internal QA and process calibration. Her role involves managing workflow, identifying underperforming areas, and developing plans for productivity improvement. Marevi reports monthly performance metrics to clients, showcasing her leadership capabilities. Previously, as a Senior Patient Representative from April 2020 to July 2023, she mastered tasks such as reviewing medical records, navigating insurance portals, and processing authorizations for outpatient procedures, leveraging her 7 years of patient care experience. Her expertise extends to insurance verification, authorization, and pre-registration. Earlier roles include positions as a Medical Claim Biller in Saudi Arabia and a General Accountant in Qatar, where she managed financial records and collaborated with medical and accounting professionals. Marevi is proficient in tools like MS Office and CRM systems, enhancing her efficiency in various financial and operational tasks.
Experience
Operation Supervisor - Patient Services
Conifer Global Business Centre · 2023 — PresentFocus on performance optimization and management, improving team quality through regular internal quality assurance and process calibration. Manage team workflow by identifying underperforming areas and creating plans for enhanced productivity and efficiency through daily monitoring and inventory delegation. Provide monthly performance and end-of-day reports to the client.Senior Patient Representative
Conifer Global Business Centre · 2020 — 2023Review medical records and physician orders, utilize insurance portals for eligibility and benefits verification, and process authorizations for various outpatient procedures including MRI, CT, surgery, and RAD. Engage with doctor's offices for urgent requirements and preregister patients while explaining insurance coverage and collecting cost shares for outpatient services. Possess substantial experience in patient care and HIPAA compliance, with in-depth knowledge of the financial clearance process encompassing insurance verification, authorization, and pre-registration.Medical Claim Biller
Salamat Medical Group · 2017 — 2019Process medical and dental authorizations and referrals via web portals. Collaborate with medical doctors to prepare statements of account and invoices for medical claims, while reconciling accounts receivable and monitoring account aging. Maintain regular communications with insurance companies regarding statements of accounts and claims pending payments.General Accountant
Al-Bustan Hotel · 2012 — 2014Maintain accurate financial records, including ledgers and financial statements. Record transactions within the accounting software General Ledger System and process invoices while ensuring timely vendor payments. Generate customer invoices and oversee accounts receivable aging, following up on overdue payments. Reconcile bank statements with financial records and assist in internal and external audits by providing necessary documentation and support.Accounting Associate/ Purchasing Associate
Ayala Greenfield Estate · 2010 — 2012Process invoices while ensuring accuracy and prepare check payments for approvals. Monitor accounts receivable aging and follow up on overdue payments. Maintain detailed records of purchase orders, contracts, invoices, and other related procurement documents.null
Archinet International · 2005 — 2005nullnull
Universal Rightfield Property Inc · 2003 — 2004null
Skills & Expertise
Education
- Bachelor Science in AccountancyRizal Technological University · 1998 — 2002