Margenette A.

Margenette is a skilled General Virtual Assistant with a diverse background in healthcare and customer service. With a Bachelor of Science in Nursing and certification as a Healthcare Virtual Assistant, she has seamlessly integrated her expertise in both sectors. Her role as an Appointment Setter at Gain City in Hong Kong involved setting appointments for air-conditioning services and managing client communications efficiently. As an Executive Assistant, Margenette handled email correspondence, appointment bookings, and administrative tasks for a US-based CEO. Her tenure at Verizon Wireless as a Customer Service/Sales Representative showcased her ability to cross-sell and upsell while maintaining high performance metrics. She also served as a Retention/Customer Service Supervisor at Sitel PH and as a Healthcare Associate at OPTUM, providing excellent customer service and handling technical queries. Her proficiency in Sales Strategies, Advanced Computer Skills, and Data Entry Accuracy make her an asset to any team.