Margie M.

Margie P. is an experienced professional with a background in sales, telemarketing, customer service, and technical support across telecommunications, streaming services, solar energy, SSDI, Medicare, Medicaid, and ACA campaigns. At Veratex Telemarketing Services, she excelled as a TeleSales Representative, generating qualified leads for solar and EV charging services and performing as a Top 2 SSDI Performer with 21 deals closed in one week. Promoted to Assistant Team Leader, Margie supported SSDI team operations. While at VXI Global Solutions, she provided customer and technical support for ROKU streaming devices and resolved billing issues. At Teleperformance Inc., Margie served as Operations Customer Expert 1 for Xfinity, specializing in troubleshooting device and account issues and managing billing support. She is proficient with CRM tools such as Zendesk, Convoso, Five9, and AVAYA, demonstrating adaptability in high-volume support environments.