Maria P.

Maria G. is a licensed veterinarian and experienced Virtual Assistant with a strong background in veterinary healthcare, customer support, education, and administrative services. She currently works with HelloRache as a Records Requisition Specialist, managing pet medical records through outbound calls and handling inquiries via Zendesk and HappyFox ticketing systems. Her HIPAA training and attention to detail ensure accurate, secure, and compliant handling of sensitive information.

From 2018 to 2022, Maria served as a College Professor at PHINMA Education in Cebu City, where she balanced teaching, student mentorship, and administrative responsibilities. Her ability to communicate complex information clearly has been a valuable asset throughout her career.

Maria's professional experience also includes working as a Technical Support Agent at Convergys Philippines, providing web-based technical support and payroll assistance, as well as serving as a Sales Representative and Chat Support Agent. These roles strengthened her problem-solving, customer service, and communication skills across diverse industries.

Combining her veterinary expertise with virtual assistance experience, Maria is proficient in Microsoft Office, Google Workspace, Slack, Zoom, and various CRM and ticketing platforms. She is recognized for her professionalism, adaptability, strong organizational skills, and commitment to delivering high-quality support to clients and teams.