Maria D.

Addressed employee relations issues and facilitated the resolution of workplace conflicts. Oversaw the documentation for administrative hearings and disciplinary cases. Ensured adherence to labor laws and company policies. Updated and maintained employee records with a focus on accuracy. Coordinated with management and legal teams regarding complex HR issues. Provided support for HR operations through documentation and administrative tasks. Managed the processing of employee benefits, including SSS sickness and maternity claims. Responded to HR inquiries from employees via email and internal systems. Maintained organized digital records and employee documentation. Assisted with payroll processes and government contributions, ensuring timely HR transaction processing.

Focused on processing employee benefits and provided support for SSS maternity and sickness claims. Responded to HR-related queries through email and internal platforms, ensuring accurate information dissemination. Assisted in maintaining organized employee documentation and records.

Delivered customer support for flight and hotel bookings, managing itinerary changes and requests through system tools. Ensured accurate provision of information via email and customer service platforms. Upheld high standards of service quality and documentation.

Assisted customers with various inquiries and service requests, maintaining detailed records of interactions. Followed established company processes to resolve issues efficiently.