Maria D.
Senior Business Process Consultant
Open to offersNew to PlatformAbout
María del C. is a seasoned Senior Business Process Consultant and Computer Engineer hailing from Caracas, Venezuela, with over 26 years of experience in the banking and corporate sectors. Specializing in business process optimization, automation, and modeling using BPM methodologies, she has proven expertise in designing efficient workflows that integrate AI solutions. María adeptly manages the collection of requirements and coordination of cross-functional teams using digital tools like Jira, Confluence, and Slack. Her career includes significant stints at companies like Intelix Synergy and Honeywell Process Solutions, where she led comprehensive lifecycle management of projects, ensuring adherence to schedules and quality standards. She is skilled in implementing strategic improvements in core banking operations and excels in ensuring regulatory compliance. María's technical prowess also extends to using Oracle Business Suite and rigorous data management. Her ability to operate effectively in global and multicultural environments is bolstered by her B2 proficiency in English.
Experience
Process Consultant
P&A Asociados Gerenciales, C.A. · 2024 — 2026Ensured technical scope for process optimization initiatives by collecting and structuring detailed requirements in Jira, including applicable user stories. Maintained alignment and compliance with project deliverables during follow-up sessions and accurately managed the lifecycle of user stories through Jira.Process Analyst
Excle, C.A. · 2024 — 2024Performed process analysis using BPM methodologies and Artificial Intelligence to diagnose operational inefficiencies. Designed and implemented strategic improvements for core operational workflows, focusing on payment methods, settlements, and recoveries, aimed at optimizing processes and reducing management times.Business Process Consultant
Intelix Synergy C.A. · 2017 — 2023Identified and successfully recommended various potential applications that met all specified requirements while considering critical factors such as vendor reputation, customer reviews, and pricing, leading to significant cost savings and improved business processes. Promoted continuous improvement by addressing obsolete technology and integration issues. Collaborated with key stakeholders to define specific demands and objectives for new applications, focusing on scalability, customization options, usability, and integration capabilities.Process Specialist
Beconsult C.A. · 2016 — 2017Redesigned and documented end-to-end workflows using BPMN standards in Bizagi, standardizing operational criteria across departments for automation projects. Managed and monitored the complete project lifecycle, ensuring strict adherence to timelines, budgets, and quality standards through rigorous deviation control and risk mitigation. Worked with multifunctional teams to develop and implement process improvements, achieving a 75% update rate.Functional Analyst
Honeywell Process Solutions · 2006 — 2015Analyzed and gathered business requirements to ensure alignment with ERP technical capabilities. Supported project management for the implementation and maintenance of Oracle functionalities. Planned and updated master data in the system, including items, suppliers, clients, and standard costs. Provided first-level support to users in various modules and trained users effectively on Oracle software usage. Prepared functional documentation to ensure clear communication between business stakeholders and technical teams.
Skills & Expertise
Education
- Engineer in Computer ScienceUniversidad Alejandro de Humboldt
Interested in this professional?
Sign in as an employer to save this profile or invite Maria D. to a job.
Sign in as an employer