Maria M.
Mid-Level Marketing and Communications Coordinator
Open to offersNew to PlatformAbout
Máxima M. is a bilingual professional with over five years of experience in client relationship management, project coordination, and marketing support across industries such as vacation rentals, advertising, and health organizations. Currently serving as a Client Experience & Sales Coordinator for an international rental company based in Miami, Máxima supports global guests, manages booking workflows via Trello, and trains team members to maintain service consistency. At Face to Face SRL, she led audiovisual communication projects for clients like Mercedes-Benz and the Pan American Health Organization, optimizing costs and ensuring timely delivery. Her background also includes leading marketing campaigns at Atom Protect and digital project management at Fun Face Group. Máxima is fluent in English and Spanish and adept with CRM platforms, Trello, Google Ads, and creative production tools.
Experience
Client Experience & Sales Coordinator
M Vacation Rentals · 2023 — PresentDelivered bilingual client support for international guests before and after booking. Managed booking inquiries, quotes, and special requests across various platforms. Coordinated internal workflows and guest requests utilizing Terraloo and internal tools. Trained and onboarded new team members to enhance service quality and consistency. Handled payment transactions and refunds while ensuring accurate booking coordination across the team.Project Leader
Face to Face SRL · 2022 — 2023Oversaw key client accounts including Merck, BenZ, Pan American Health Organization, and Pan American Energy. Established strong client relationships to ensure project alignment and long-term collaboration. Led negotiations with suppliers and vendors to optimize project costs and profitability. Coordinated the production and delivery of audiovisual and communication projects.Marketing & Communications Lead
Atom Protect / Kovi SRL · 2021 — 2022Managed marketing and communications initiatives during a rapid company expansion phase. Coordinated marketing campaigns across radio, TV, digital, and print channels. Oversaw creative production and media planning to ensure brand consistency. Acted as a liaison between the company, advertising agencies, and media partners. Supported brand positioning and external communication strategies.Client Experience Associate
First Home Rent · 2020 — 2021Provided bilingual customer support for international clients via messaging and email. Assisted clients with booking inquiries, reservations, cancellations, and stay-related questions. Collaborated with internal teams to manage service requests and guest inquiries effectively.Community Manager
Fun Face SRL · 2020 — 2021Coordinated digital marketing campaigns including Google Ads initiatives and landing page development. Led projects for the creation and launch of landing page designs, coordinating with designers, developers, and external providers. Managed content planning and publication across social media platforms.
Skills & Expertise
Education
- Master’s Degree in Web ConceptualizationUDIMA - Universidad a Distancia de Madrid · 2023 — 2024
- Bachelor’s Degree in AdvertisingUniversidad de Palermo · 2015 — 2020
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