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MARIA M. — Senior Tourist Industry Administrator from Venezuela

MARIA M.

Senior Tourist Industry Administrator

Venezuela 6+ years
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Languages
SpanishEnglish
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About

María A. is a highly skilled professional with over 6 years of experience in the tourism sector and more than 14 years in customer service, managing sales of both tangible and intangible products. She serves as an adept manager of both operational and administrative processes within tourism-related businesses. Her recent roles include Administrator at SSOMA Capacitations, where she demonstrated expertise in overseeing day-to-day operations and streamlining administrative functions. Before this, she also held the Administrator title at Slim Nutrición, further broadening her proficiency in management within the nutrition industry. María has served in various travel agencies such as Turismo Maso C.A., Travel Factory C.A., and Agencia de Viajes Venetour, where her responsibilities included travel consulting, customer service, and sales management. She holds a Technical Superior University degree in Tourism from I. U. T. Antonio Ricaurte, with additional training in hotel reservation systems and air reservation systems, bringing a comprehensive understanding of the tourism domain.

Experience

  • Administrator

    SSOMA CAPACITACCIONES · 2022 — 2023
    Managed operational and administrative processes.
  • Administrator

    SLIM NUTRICION · 2020 — 2022
    Oversaw sales and administrative functions.
  • Sales Advisor

    Laser BPO · 2022 — 2022
    Engaged in sales activities.
  • Promoter

    Noble · 2021 — 2021
    Participated in promotional campaigns.
  • Administrator and Sales Advisor

    Slim Nutrición · 2020 — 2021
    Handled administrative tasks and sales advisory.
  • Coordinator

    Travel Agency · 2014 — 2014
    Managed customer service, billing, and reception.
  • Travel Advisor

    TURISMO MASO C.A. · 2013 — 2014
    Provided customer service, sales, and reception duties.
  • Travel Advisor

    TRAVEL FACTORY C.A. · 2012 — 2013
    Executed sales activities and customer service.
  • Liner

    LADERAS INVERSIONES · 2010 — 2011
    Responsible for logistical tasks.
  • Travel Advisor

    AGENCIA DE VIAJES TOURS LAS MIL Y UNA NOCHE C.A. · 2010 — 2010
    Engaged in customer service and sales.
  • Receptionist - Auditor

    HOTEL EUROBUILDING PLAZA GUAYANA · 2009 — 2010
    Performed reception and auditing tasks.
  • Travel Advisor

    AGENCIA COMERCIAL VENETUR PUERTO ORDAZ · 2009 — 2009
    Provided services related to customer support and sales.
  • Receptionist, Secretary, Clerk

    HOTEL PIPO INTERNACIONAL C.A. · 2008 — 2009
    Handled front desk and clerical duties.
  • Customer Service, Sales, Office, Reception

    AGENCIA DE VIAJES Y TURISMO RAVENTOURS GLOBAL, C.A. · 2008 — 2008
    Managed customer service, sales, and office reception.

Skills & Expertise

Education

  • T.S.U in Tourism with Mention in Tourist Services
    I. U. T. Antonio Ricaurte · 2005 — 2008
  • High School Diploma in Sciences
    Liceo 'Trino Celis Ríos'

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