Maria C.

Maria C. is an analytical and detail-oriented professional with extensive experience in technical support, troubleshooting, and customer service operations. With a robust skill set in diagnosing hardware and software issues, she excels at delivering clear technical explanations and managing service processes. In her role as a Service Specialist at Power Mac Center, she diagnosed and resolved issues for Apple devices, effectively communicating findings to enhance customer satisfaction. She has also provided technical support during her internship at Asya Design, with a focus on systems, networks, and software. As a Technical Support Representative at Alorica, she improved issue resolution efficiency by clearly explaining technical concepts to non-technical users. Maria holds a Bachelor of Science in Computer Engineering from Pamantasan ng Lungsod ng Maynila, graduating with Latin honors. She has been recognized with multiple awards for her academic excellence and project leadership. Her technical competencies extend to programming languages such as Python and C++, and she is proficient in UI/UX design using tools like Figma and Canva.