Maria W.
Mid-Level Administrative Support Specialist
Open to offersNew to PlatformAbout
Maria W. is a seasoned administrative and operations professional with extensive experience supporting high-level executives and teams across healthcare, financial consulting, marketing, real estate, and transportation sectors. As a Virtual Assistant, Maria has managed CRM systems, coordinated complex calendar management, and organized sensitive documentation for international companies and fast-paced environments. Her recent work at Dr. Fellype Freitas' psychiatric practice involved remote patient scheduling, medical record management, and billing, while her voluntary ESG Lead role at hooney+ included designing a quality management system and reporting ESG performance. In previous positions, she provided administrative and financial support for construction clients at ConnexPros, conducted social media content creation for Creative Star Marketing, managed events at Instituto Recomeçar, specialized in luxury property transactions at URBS Connect, and streamlined logistics for Assis Transportes. Maria’s experience reflects her mastery in documentation management and structured workflow organization within diverse business domains.
Experience
ESG Lead & Quality Management Coordinator
hooney+ · 2025 — 2025Volunteered in a leadership role to drive ESG strategy and oversee the company's Quality Management initiatives. Focused on governance and operational efficiency while contributing to sustainable impact. Involved in the design and implementation of a quality management system based on ISO 9001 principles, alongside the development of the ESG policy and reporting frameworks.Virtual Office Assistant
Dr. Fellype Freitas' Office · 2024 — PresentProvided remote administrative and operational support within Dr. Fellype's psychiatric practice. Key tasks included managing patient scheduling, confirming appointments, and maintaining confidential medical records, while facilitating communication between patients and the doctor. Ensured compliance with privacy standards during billing and document organization, and contributed to internal process improvements.Executive Assistant
ConnexPros | Consultoria Financeira Empresarial · 2022 — 2023Excelled as an Executive Assistant by delivering comprehensive administrative support for clients in the construction industry. Responsibilities encompassed managing scheduling, data entry, and document preparation, while coordinating meetings and overseeing email management. Demonstrated problem-solving skills in handling client inquiries and financial discrepancies.Management Assistant
Creative Star Marketing · 2021 — 2022Worked remotely as a marketing assistant to provide administrative support, including content creation for social media and blog posts. Managed the scheduling of marketing campaigns, conducted market research, and assisted with data analysis to optimize strategies, while ensuring tasks remained on schedule.Executive Assistant
Instituto Recomeçar · 2019 — 2020Coordinated and organized meetings and events, while managing client and employee communications via emails and telephone calls. Produced meeting minutes and reports, created and presented documents, and maintained confidentiality in handling sensitive institutional information.Real Estate Agent
URBS Connect · 2016 — 2019Specialized in providing services for high-end and ultra-luxury properties. Responsibilities involved conducting market analysis, facilitating property showings, and negotiating transactions. Collaborated with architects and designers while managing legal documentation to ensure seamless transactions.Management Assistant
Assis Transportes · 2013 — 2014Prepared cost and travel reports, implemented strategies for cost control, and managed the receipt of materials and supplies. Focused on efficient inventory management and streamlined processes for supplier interactions, alongside supporting drivers during trips.Quality Control Assistant
LACOM · 2012 — 2012Engaged in the preparation and submission of fuel reports following ANP standards, alongside maintaining Quality Management documentation aimed at achieving ISO 9001 certification. Provided training on quality tools to laboratory technicians and developed performance measurement methods.
Skills & Expertise
Education
- Master of Business Administration - MBA, Gestão de ProjetosEstácio · 2026 — Present
- Processos Gerenciais , Processos produtivosEstácio · 2023 — 2024
- Engenharia de Produção MecãnicaUniversidade Federal da Paraíba · 2006 — 2012
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