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Maria N. — Junior Virtual Assistant from Philippines

Maria N.

Junior Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maria N. is a detail-oriented professional with a robust background in customer support and administrative roles. Holding a Bachelor of Science in Psychology and partially completed studies in Civil Engineering from the University of Rizal System, she has developed a strong foundation in information organization and documentation. As a Freelance Virtual Assistant, Maria efficiently performed data entry and managed administrative tasks using Google Workspace, Microsoft Office, and Trello. Her responsibilities included managing emails and schedules, preparing reports, and responding to client inquiries, ensuring high satisfaction and smooth workflow management. Earlier, in her role in Customer Admin Support & Sales, Maria excelled in managing inquiries and providing product information across platforms to maintain positive customer relationships. Her technical skills extend to tools such as ClickUp and Slack for optimized workflow and communication.

Experience

  • Freelance Virtual Assistant / Encoder

    Remote · 2023 — 2025
    Conducted precise data entry while keeping digital records systematically organized. Handled emails, scheduling, and various administrative tasks with efficiency. Created reports, documentation, and summaries to aid client operations. Addressed client and customer inquiries promptly to ensure high levels of satisfaction. Employed tools including Google Workspace, Microsoft Office, Trello, ClickUp, Calendly, Typeform, Gorgias, ActiveCampaign, GoHighLevel, Slack, and Zoom to enhance workflow and communication.
  • Customer Admin Support & Sales

    Remote · 2021 — 2023
    Oversaw customer inquiries on multiple online platforms with accuracy and professionalism. Delivered comprehensive product information alongside pricing details and after-sales support. Recorded, tracked, and managed orders, payments, and delivery information for effective reporting. Fostered and maintained positive relationships with customers to promote repeat business. Developed organization systems to improve order management and reporting processes.

Skills & Expertise

Education

  • Bachelor of Science in Psychology
    University of Rizal System – Morong Campus · 2023 — 2023
  • Bachelor of Science in Civil Engineering
    University of Rizal System – Morong Campus · 2021 — 2023
  • Senior High School STEM Strand
    Tomas Claudio Colleges · 2019 — 2021

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