Mid-Level Customer Success and Operations Specialist
Open to offersNew to PlatformMaria Elena H. S. is a Customer Success Manager with a rich background in administrative operations and data management. Currently at Emburse, she serves as the main point of contact for clients, expertly managing operations and onboarding processes to enhance client satisfaction. Her role involves maintaining internal tracking systems and client databases to ensure seamless data integrity. Her previous experience as a Primary Grade School Teacher at San Beda College Alabang involved comprehensive administrative management, employing Microsoft Excel for record keeping and organizing operational data. Maria Elena effectively used Canva for creating visual materials and handled high-volume communications through Outlook and Gmail. Equipped with a Master's in Early Childhood Education, she possesses strong skills in CRM/database management, and high attention to detail. Proficient in tools like Microsoft Word, PowerPoint, and Google Sheets, Maria Elena has the ability to work independently or collaboratively, offering proactive multitasking and task optimization capabilities. Fluent in English and Filipino, she demonstrates excellent written and spoken communication skills.