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Maria F. — Senior Virtual Assistant from Philippines

Maria F.

Senior Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maria S. is a seasoned Business Support Specialist with extensive experience in providing dynamic and efficient virtual assistance spanning over 8 years. She holds a Bachelor of Science in Electronics & Communication Engineering from the University of the Philippines. Her professional journey began as a Junior Telecoms Analyst, dealing with VOIP maintenance, systems testing, and network installation. She excelled in a leadership role as a Team Leader, handling team management and operational support. As a Property Manager, she expertly managed property maintenance and customer service. In her role as a General Virtual Assistant, Maria leveraged her expertise in CRM Management and social media marketing. Her current role as a Client Support Manager entails project management, client onboarding, and business development. Maria is proficient in Tech Support, email marketing, and administrative support, making her a valuable asset to any organization. She currently offers her skills as a Freelance Virtual Assistant, specializing in data entry and AI Automation.

Experience

  • Freelance Virtual Assistant

    Company not specified · 2025 — Present
    Conducts data entry, performs research, and prepares reports and documents. Engages in marketing, basic finance, and provides administrative support.
  • Client Support Manager

    Company not specified · 2022 — 2024
    Oversaw team management and directed project management activities, focusing on client support, onboarding, and retention. Handled case resolution, logistics coordination, prepared reports and documents, and contributed to business development and finance.
  • General Virtual Assistant

    Company not specified · 2020 — 2022
    Managed CRM, prepared reports and documents, resolved cases, and coordinated email and calendar management. Involved in email and social media marketing, finance management, and administrative support.
  • Freelance Virtual Assistant

    Company not specified · 2016 — 2017
    Performed data entry, conducted research, and managed email marketing. Provided customer support, handled appointment setting, and engaged in social media management, CRM management, and web design.
  • Team Leader

    Company not specified · 2010 — 2016
    Managed a team, coordinated field support dispatch, and delivered customer service and operations support. Involved in training and development, as well as reports analysis and client onboarding.
  • Tier 2 Technical Support Agent

    Company not specified · 2008 — 2009
    Focused on internet and software troubleshooting, provided Tier 1 technical support, and engaged in sales and retention efforts.
  • Junior Telecoms Analyst

    Company not specified · 2006 — 2008
    Handled VOIP maintenance, conducted systems and applications testing, and assisted with network installation.

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