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Maria C. — Senior Real Estate Virtual Assistant from Philippines

Maria C.

Senior Real Estate Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Maria C. is an experienced Operations & CRM Virtual Assistant with a proven track record over six years supporting clients from Australia and the United States. She specializes in real estate and service business support, leveraging her proficiency in HubSpot, Monday.com, and Google Suite to enhance client workflows, maintain accurate records, and ensure timely follow-ups. At Elite Smart Energy Solutions, Maria managed CRM systems for heat pump and weather sealing products, coordinated communications between clients and field technicians, and updated project data for operational efficiency. Her freelancing role with AU and US real estate brokers involved managing property listings and CRM lead tracking, while at Grace Unlimited Insurance Group, she efficiently handled CRM activities, appointment scheduling, and sales support operations. With a strong background in call center operations, Maria has developed indispensable customer service and communication skills, which are foundational to her virtual assistant work.

Experience

  • Sales Support & CRM Assistant

    Grace Unlimited Insurance Group · 2024 — 2025
    Conducted daily CRM activities with Radiusbob and maintained client records with precision. Carried out inbound and outbound follow-up calls and SMS to ensure timely payments and document submissions. Coordinated appointments through Google Calendar, Zoom, and Google Meet, while supporting sales operations with lead processing and data entry.

  • Operations & CRM Virtual Assistant

    Elite Smart Energy Solutions · 2022 — 2024
    Oversaw CRM activities using HubSpot and Dataforce ASAP, ensuring precise maintenance of client records for heat pump and weather sealing products. Created and managed deal quotations on the Solar Victoria portal and organized related client documentation in Dropbox. Conducted follow-up communications through inbound and outbound calls using AirCall, facilitating timely refunds and document submissions. Scheduled client appointments and updated project data on Google Sheets and Monday.com for operational efficiency.

  • Real Estate Virtual Assistant

    AU and US Real Estate Brokers
    Handled property listings on platforms such as Zillow, Zumper, and Realyo, ensuring accurate and timely information updates. Managed CRM and lead tracking for various real estate agents to enhance follow-up processes. Coordinated communications among clients, agents, and contractors to support smooth transaction workflows.

  • HVAC Dispatcher

    Strix Inc.
    Scheduled and organized HVAC service appointments for multiple technicians. Managed client communications, ensuring effective follow-ups and service confirmations. Maintained dispatch records while tracking work progress using various tools such as CRM and Google Suite.

  • Call Center Agent

    BPO Companies Philippines
    Provided inbound and outbound customer service across travel, technical, sales, and financial campaigns. Managed customer inquiries, follow-ups, and escalations with a professional approach. Developed strong communication and problem-solving skills essential for virtual assistant tasks.